Field Call

A field call in debt collection involves a debt collector visiting a debtor’s home or workplace in person. This approach is usually employed to speed up the collections process. The purpose of a field call is to make direct contact with the debtor, discuss the overdue debt, and negotiate a repayment plan. These visits are carried out professionally and respectfully, adhering to all legal and regulatory guidelines, with the aim of finding a mutually beneficial resolution for both the debtor and the creditor.